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Consumer Culture of Low-Income Consumers
Consumer Culture of Low-Income Consumers Literature Paper focus on low-income consumers whose economic resources results in them being unable to obtain the goods and services needed for an ââ¬Ëââ¬Ësufficientââ¬â¢Ã¢â¬â¢ and ââ¬Ëââ¬Ësocially acceptableââ¬â¢Ã¢â¬â¢ standard of income (Darley and Johnson, 1985, p. 206); in other words, consumers experiencing relative poverty and relative deficiency (Townsend, 1987) in consumer culture. In todayââ¬â¢s consumer culture, as the standard of living rises, the gap between a survival income and a social enclosure income will continue to enlarge (Bowring, 2000). While economic escalation and consumer culture has raised the standard of living for many, there are also concerns that income gaps between the rich and the poor have widened and variation is deepening. It has been recognized that those living on a low income face consumer disadvantage in the market place (Andreasen, 1975) encountering different exchange restrictions and negative results (Hill and Stephens, 1997). It is being unable to obtain the goods and services needed for a socially suitable standard of living (Darley and Johnson, 1985) according to low-income consumers encounter different other market place limitation. imperfect product openness can be a problem. Smaller variety have been partly endorsed to access difficulties in both the food retailing industry (Cummins and Macintyre, 1999) . Equally, low-income consumers often have to be enough with lower quality goods and services, for example, they may have no choice but to pay for second-hand goods, an option that is almost always viewed as second best (Williams and Windebank, 2001). Moreover, since the publication of The Poor Pay More , it has generally been accepted that they suffer price bias in the market place (Chung and Myers, 1999). For low-income customers, such social behavior are often beyond reach as a large percentage of their money is tied up with basics such as food and rent (Alwitt and Donley, 1996). This leads to a generality of lifeââ¬â¢s experiences . Low-income consumers may practice more difficultly in forming helpful relationships outside the instant household (Daly and Leonard, 2002) due to limited opportunities for socializing In the case of low income they lose opportunity to take benefit of ââ¬Ëââ¬Ëwhat life has to offerââ¬â¢Ã¢â¬â¢ and are cut from what passes as a ââ¬Ëââ¬Ëhappy lifeââ¬â¢Ã¢â¬â¢ (Bauman, 2005, p. 38). Low income consumers are often unemployed because they have not power of purchasing comfortable goods. Which can satisfy their demands m (Alwitt and Donley, 1996). These could include individualized payment plans that allow consumers control of their own budgeting strategy or credit opportunities that are specifically adapted to the needs of low-income consumers (Himlton 2004). This is not amazing that as these consumers are often considered as a group with different aspiration who are losing and risky, and not good for market-related research ( Hamilton and Catterall, 2005). People spend more part of their income for their basic necessities, life style is not consider. The incomes that households actually receive play a significant role in determining their consumption (Tregarthen and Ritternberg, 2000) such that low-income consumers consume less freshà fruits, fresh vegetables, fruit juices, low-fat milk, whole meal bread and fish compare to more economically advantaged consumers (Anderson and Morris, 2000). Low-income consumers can be defined as individuals whose financial resources or income results in them being unable to obtain the goods and services needed for an ââ¬Å"adequateâ⬠and ââ¬Å"socially acceptableâ⬠standard of living (Darley and Johnson, 1985 cited in Hamilton and Catterall, 2005). HILL and ADRANG studied on global poverty of the united nations contened that the poor are individual and families are some what rich. Lifestyle characteristics of the low-income consumer The incomes that households actually receive play a significant role in determining their consumption (Tregarthen and Ritternberg, 2000). To rely on making incursions into other budgetary allocations and postpone other essentials, such that they decide on which item of necessity is less necessary (Matza and Miller, 1976). Most buying decisions for relatively low-priced products that have close substitutes would be low-involvement. A more detailed view of low-involvement products is proposed by Semenik and Bamossy (1995). It has been suggested that ââ¬Ëââ¬ËAn individual is socially excluded if (a) he or she is geographically resident in a society and (b) he or she does not participate in the normal activities of citizens in that societyââ¬â¢Ã¢â¬â¢ (Burchardt, 1999, p. 230). The aim of this paper is twofold. First, social policy studies surrounding social exclusion in terms of separation from mainstream society have focused on employment, often neglecting theorizing about the specific forms of social exclusion that can be associated with consumerism (Williams and Windebank, 2002; Hohnen, 2007). Positive discourse heralds the benefits of a consumer society suggesting that choice can be seen as ââ¬Ëââ¬Ëthe consumerââ¬â¢s friendââ¬â¢Ã¢â¬â¢ (Gabriel and Lang, 2006, p. 1) Marketing techniques are often critiqued for creating a strong social pressure to consume, leading to feelings of exclusion and shame for those consumers who cannot make their desires a reality (Bowring, 2000). Fullerton and Punj (1997) also suggest that as well as stimulating legitimate consumption behavior, the consumer culture can stimulate consumer misbehavior. Previous research suggests that the poor may be particularly prone to consumer misbehavior as their financial resources may not be sufficient toà satisfy desires. Equally, low-income consumers often have to suffice with lower quality goods and services, for example, they may have no choice but to purchase second-hand goods, an option that is almost always viewed as second best (Williams and Winde bank, 2001). The British Social Attitudes Report (National Centre for Social Research, 2008) highlights that a rising number of people place the blame for poverty on the poor themselves; some 27 per cent think that poverty is due to ââ¬Ëââ¬Ëlaziness or lack of willpowerââ¬â¢Ã¢â¬â¢, up from 19 per cent inà 1984. References Darley,W.K. and Johnson, D.M. (1985), ââ¬Ëââ¬ËA contemporary analysis of the low income consumer: aninternational perspectiveââ¬â¢Ã¢â¬â¢, in Tan, C.T. and Sheth, J.N. (Eds), Historical Perspectives inConsumer Research: National and International Perspectives, Association for ConsumerResearch, Provo, UT, pp. 206-10. Townsend, P. (1987), ââ¬Ëââ¬ËDeprivationââ¬â¢Ã¢â¬â¢, Journal of Social Policy, Vol. 16 No. 2, pp. 125-46. Bowring, F. (2000), ââ¬Ëââ¬ËSocial exclusion: limitations of the debateââ¬â¢Ã¢â¬â¢, Critical Social Policy, Vol. 20 No. 3, pp. 307-30. Andreasen, A.R. (1975), The Disadvantaged Consumer, The Free Press, New York, NY.Arnould, E.J. and Thompson, C.J. (2005), ââ¬Ëââ¬ËConsumer culture theory (CCT): twenty years of researchââ¬â¢Ã¢â¬â¢, Journal of Consumer Research, Vol. 31 No. 4, pp. 868-82. researchââ¬â¢Ã¢â¬â¢, Journal of Consumer Research, Vol. 31 No. 4, pp. 868-82. Hill, R.P. and Stephens, D.L. (1997), ââ¬Ëââ¬ËImpoverished consumers and consumer behavior: the case ofAFDC mothersââ¬â¢Ã¢â¬â¢, Journal of Macromarketing, Vol. 17 No. 2, pp. 32-48. Cummins, S. and Macintyre, S. (1999), ââ¬Ëââ¬ËThe location of food stores in urban areas: a case study in Glasgowââ¬â¢Ã¢â¬â¢, British Food Journal, Vol. 101 No. 7, pp. 545-53. Williams, C.C. and Windebank, J. (2001), ââ¬Ëââ¬ËAcquiring goods and services in lower income populations: an evaluation of consumer behaviour and preferencesââ¬â¢Ã¢â¬â¢, International Journal Of Retail Distribution Management, Vol. 29 No. 1, pp. 16-24. Chung, C. and Myers, S.L. (1999), ââ¬Ëââ¬ËDo the poor pay more for food? An analysis of grocery store availability and food price disparitiesââ¬â¢Ã¢â¬â¢, The Journal of Consumer Affairs, Vol. 33 No. 2, pp. 276-96. Alwitt, L.F. and Donley, T.D. (1996), The Low-income Consumer, Adjusting the Balance of Exchange, Sage, Thousand Oaks, CA. Hamilton, C. (2004), Growth Fetish, Pluto Press, London Hamilton, K. and Catterall, M. (2005), ââ¬Å"Towards a better understanding of the low-income consumerâ⬠, Advances in Consumer Research, Vol. 32, pp. 627-32. Tregarthen, T. and Ritternberg, L. (2000), Economics, 2nd ed., Worth, New York, NY. Anderson, A.S. and Morris, S.E. (2000), ââ¬Å"Changing fortunes: changing food choicesâ⬠, Nutrition Food Science, Vol. 30 No. 1, pp. 12-15. Matza, D. and Miller, H. (1976), ââ¬Å"Poverty and proletariatâ⬠, in Merton, R.K. and Nisbet, R. (Eds),Contemporary Social Problems, 4th ed.,Harcourt Brace Jovanovich,NewYork,NY, pp. 641-73. Semenik, R.J. and Bamossy, G.J. (1995), Principles of Marketing, 2nd ed., South Western College, Cincinnati, OH, pp. 170-1. Burchardt, T., Le Grand, J. and Piachaud, D. (1999), ââ¬Ëââ¬ËSocial exclusion in Britain 1991-1995ââ¬â¢Ã¢â¬â¢, Social Policy and Administration, Vol. 33 No. 3, pp. 227-44. Williams, C.C. and Windebank, J. (2002), ââ¬Ëââ¬ËThe ââ¬Ëexcluded consumerââ¬â¢: a neglected aspect of social exclusion?ââ¬â¢Ã¢â¬â¢, Policy Politics, Vol. 30 No. 4, pp. 501-13. Gabriel, Y. and Lang, T. (2006), The Unmanageable Consumer: Contemporary Consumption and its Fragmentation, 2nd ed., Sage, London. Bowring, F. (2000), ââ¬Ëââ¬ËSocial exclusion: limitations of the debateââ¬â¢Ã¢â¬â¢, Critical Social Policy, Vol. 20 No. 3, pp. 307-30. Fullerton, R.A. and Punj, G. (1997), ââ¬Ëââ¬ËThe unintended consequences of the culture of consumption:an historical-theoretical analysis of consumer misbehaviorââ¬â¢Ã¢â¬â¢, Consumption, Markets and Culture, Vol. 1 No. 4, pp. 393-423. Williams, C.C. and Windebank, J. (2001), ââ¬Ëââ¬ËAcquiring goods and services in lower incomepopulations: an evaluation of consumer behaviour and preferencesââ¬â¢Ã¢â¬â¢, International Journal of Retail Distribution Management, Vol. 29 No. 1, pp. 16-24. National Centre for Social Research (2008), British Social Attitudes, The 24th Report, Sage, London.
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